Reviews

Customer Reviews

4.98 out of 5

(66 reviews)

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Reviews

  • 5/5
  • Service

Went over yesterday and met with Jake. He gave me a clear and honest estimate. I decided to hold off on the work but will definitely bring it to Herbs when I'm ready to get body work in my car.

  • Irvine, CA
  • 5/5
  • Service

I'm new to the Long Beach area and needed to find a reliable place to service my 2015 Honda Civic. Herb's is great! Not only did they perform a routine service quickly, with a smile, & at a reasonable price, they had someone give me a ride to/from the place I was going during the service period. They also took the time to look at the vehicle as a whole, beyond the immediate areas needing service, just to be sure everything looked good. The icing on the cake... they fixed a small problem with the front bumper at no extra charge. I am so impressed and want to spread the word. Thanks to Mark, Luis and the others behind the scenes, for the great service... I will definitely be back!

  • Google User
  • 5/5
  • Service

I'm new to the Long Beach area and needed to find a reliable place to service my 2015 Honda Civic. Herb's is great! Not only did they perform a routine service quickly, with a smile, & at a reasonable price, they had someone give me a ride to/from the place I was going during the service period. They also took the time to look at the vehicle as a whole, beyond the immediate areas needing service, just to be sure everything looked good. The icing on the cake... they fixed a small problem with the front bumper at no extra charge. I am so impressed and want to spread the word. Thanks to Mark, Luis and the others behind the scenes, for the great service... I will definitely be back!

  • Chico, CA
  • 5/5
  • Service

I took my diesel short school bus there. Jake, the owner was super nice and Rodney the manager was also super helpful. After they finished repairing my bus, it purrs again. Timely, honest, and fair. What else can you ask for?!

  • Long Beach, CA
  • 5/5
  • Service

Very professional. Decent prices. You don't find these mom and pop shop around anymore. That tells you the truth about what's wrong with your vehicle.Thank you to Herbs Automotive for fixing my vehicle, at a reasonable price.

  • Google User
  • 5/5
  • Service

Small family owned, Fixed my car and negotiated with the insurance so they could fix my car right! my insurance tried to be cheep but Jake would not let them. Soo happy i went here

  • Google User
  • 5/5
  • Service

Herb's is the best automotive shop I've worked with. I've wrenched on automobiles my entire life, and as such I'm hesitant to take a car or truck to a shop; I've been taken advantage of in the past, and I have a healthy distrust for money-hungry mechanics. But my '90 Toyota Tacoma SR5 needed its rear end rebuilt—a job I couldn't handle myself—and a friend told me, "Take it to Herb's." I immediately knew Rodney and the team at Herb's would get the job done right and without any B.S. They charged a fair rate, did superlative work, and now my truck runs better than ever. If you love your car or truck, don't think about where to take it ... take it to Herb's.

  • Google User
  • 5/5
  • Service

Very reliable and trustworthy. Always friendly and honest.

  • Google User
  • 5/5
  • Service

Finally trustworthy mechanics. I've been going to Herbs for a couple years now, and they have great customer service.

  • Google User
  • 5/5
  • Service

My husband and I had a great experience at Here's and highly recommend their expertise and service. My A/C was not working (and I needed a wheel alingment). They staff was great- fast and reasonably priced. We always turn to Herb's for advice and our auto needs.

  • Google User
  • 5/5
  • Service

Response from the owner 2 years ago. Thank you for the great review. It's a pleasure to have you as a loyal customer.

  • Google User
  • 5/5
  • Service

Had jake put a Fabtech lift on my truck. I brought the truck in on monday and the truck was done on wednesday. Im impressed at the way jake runs his shop and treats his customers. He is very kind and explains everything that he is working on. I would definitely take my truck back to Herbs Automotive.

  • Los Alamitos, CA
  • 5/5
  • Service

My husband and I had a great experience at Here's and highly recommend their expertise and service. My A/C was not working (and I needed a wheel alingment). They staff was great- fast and reasonably priced. We always turn to Herb's for advice and our auto needs.

  • Long Beach, CA
  • 5/5
  • Service

I don't think I've ever left a review on Yelp, but I felt compelled to thanks to my experience here. I just picked up my 62 F100 from Herb's yesterday. I can't say enough great things about working with Rodney while they had my truck for a couple of months. This shop goes above and beyond, they work with your budget and are the nicest guys. I feel like I'm driving a different truck now as opposed to the dangerous death trap on wheels I dropped off. I can't wait to keep knocking things off the to do list at Herb's. I would highly recommend them to anyone with a classic car.

  • Rancho Cucamonga, CA
  • 5/5
  • Service

If you are looking for the best "one stop shop" in Southern California, this is the only place to go. I have a 2006 Duramax diesel and I have never met anyone that knows as much about this truck as Jake. Rodney and the rest of the staff at the front desk are very friendly & helpful. Jake and crew are fast, efficient, and they only do top-notch, high-quality work. I will never go anywhere else. Herb's or nothing!

  • La Palma, CA
  • 5/5
  • Service

I've been going to Herbs for a couple years and have never been disappointed. They always do great work and very honest. I found this place after getting referred by America's Tire for a wheel alignment. Right away they found major tire problems that Meineke overlooked when I noticed a different sound and intermittent shaking when I was driving. My husband now goes here for his maintenance needs 🙂 Highly recommend!

  • Costa Mesa, CA
  • 5/5
  • Service

Herb's Automotive is a wonderful service group with amazing customer service. I required some help (& how) with passenger door. Following many conversations with many organizations (the quotes were not affordable), I arrived at their station where they squeezed room into their schedule & the price was affordable. Thank you for the good work.

  • Long Beach, CA
  • 5/5
  • Service

This place is the best auto shop in Southern California ever. They are honest, straightforward, understanding, quick, reasonably priced, and their work is flawless. After a stressful event such as a car accident, all you need is a place that can offer you the very best, and Herb's doesn't disappoint one bit. Rodney is the nicest and most hardworking guy you can find. He was personally taking care of my car and sending me daily updates, even over the weekend. He called me with an estimate within 1 hour of my car arriving at the shop (coming from the awful and rudest shop - Pacific Elite Collision Center - ironically located right next to Herb's). His estimate was spot on and the car was ready for pick up within 4 days; they never left me hanging or wondering what was going on with the repair. When I came to pick it up, both Rodney and Jake (who's also incredibly nice and helpful) went over all the work they did and explained it to me in detail. The car honestly looked brand new, and their amazing customer service just made me feel like I made the right choice. I recommend Herb's Auto Shop 1000 percent!

  • Los Angeles, CA
  • 5/5
  • Service

I've been here at least 4 times over many many years for a wheel alignment on my BMW (now over 207,000 miles). Every time the staff performed the alignment its been spot on. This last time I watched the tech perform the alignment. Meticulous excellent work!

  • Long Beach, CA
  • 5/5
  • Service

Rodney was definitely kind and very helpful. I got my wheel alignment done quick. Thanks

  • Los Angeles, CA
  • 5/5
  • Service

I called this place cause I needed to know where I stand with my car. Everyone I spoke with made me feel like I was the only customer for the day. I look forward to coming back to them and sending my friends to them as well.

  • Lakewood, CA
  • 5/5
  • Service

I randomly selected this place and also based off the reviews for having my car repaired. I must say, Rodney went above and beyond what I expected. I already was skeptical due to I had taken my car to a previous mechanic who failed to thoroughly inspect my car and missed a few things on it that needed replacing. My complaint about my car was that it made this annoying squeaking sound that came from the passenger tire. Also when driving at high speeds above 60...my car would shake terribly. So I brought it to Herb's, hoping and praying they could figure out the problem and a solution. Long story short, Rodney was very knowledgeable. He didn't beat around the bush. His pricing was fair for the repairs I had done (which were multiple things repaired on the front end). He also educated me and showed me the old parts he replaced on my car. My baby drives like brand new now . No more shaking or squeaky wheel sound. I'll definitely recommend this place for car service and repairs.

  • Lakewood, CA
  • 5/5
  • Service

I have been bringing all my cars here for 15 years. Jake and Rodney are absolutely the best in business. We are a large family with 5 plus vehicles ranging from Chevy diesel trucks all the way to Audi Q6. Herb's has always performed the highest quality repairs with attention to detail. This spring my 2015 Chevy 2500HD Silverado and my son's 2006 Chevy 2500HD Silverado were both involved in a serious collision out in front of our house. The accident rendered both vehicle un-driveable. Jake was quick to have both vehicles towed to his shop and in days had the insurance companies out to inspect both trucks. We were saddened to hear that the insurance company wanted to total our 2006, but Jake worked diligently to save the truck and succeeded. Both vehicles were repaired quickly and came back to us in pristine condition. My son and I have been driving both trucks for months now without any issues. We couldn't be happier with our experience. 5 stars is not enough for Herb's Automotive.

  • Cypress, CA
  • 5/5
  • Service

Herbs did an excellent job repairing the accident damage on my 2013 Ford Cmax. It was a tricky repair because of the casting and joining of the rear quarter panel. Thier work was perfect. I picked Herbs because of thier excellent work on classic and vintage cars and it paid off. I am very pleased with Herbs and I recommend them.

  • Long Beach, CA
  • 5/5
  • Service

Herb's Automotive is a hidden gem in the Signal Hill and Long Beach community I initially heard of Herb's Automotive through Yelp and was in the market for automotive collision and paint repair I made a visitation 1 month ago inquiring a quote for a paint and body repair on my sedan's rear bumper that was damaged from a rear-end collision a few days prior The first thing I noticed upon entry of the site was how deep and hidden the location is from the main streets. But I knew I was in the right place (and at the right time) because of the boldness of Herb's Automotive logo that greeted me right out of their driveway. I spoke with the front-desk agent and I had requested an estimation for a quote for an out-of-pocket expense on my rear bumper. He had mentioned his estimator was away for the remaining of the day and if I could make a stop the following morning. I returned to the site the following morning and he had mentioned that his estimator was behind schedule due to traffic. I'm an understanding person so I waited it out and took a tour around. I was really amazed at all the classic cars they had around. We played it by ear before time was cutting close where I had to leave for work - but that was okay! What the front desk agent had proposed and his EXCELLENT customer service is why I am leaving a POSITIVE review. ---- Even though I wasn't able to receive a quote on two different on-site visitations, the front-desk agent was high-spirited in carrying the reputation of the brand and value system behind Herb's Automotive. As an alternative to the situation that had occurred, the agent captured a couple of shots on his point-and-shoot camera to show to his estimator at a later time and e-mailed me the results the SAME DAY!! In an industry known for bad reputation, my experience with Herb's Automotive was PHENOMENAL. Based-on the brand's customer service and respectable value system, it's a place you would want to visit to ensure you get the BEST service for you and your automotive collection

  • Long Beach, CA
  • 5/5
  • Service

5 stars isn't a high enough rating to give Herb's their deserved recognition for the amazing job they consistently deliver to their customers. I've had the privilege of taking my 76' Chevy K10 to Herb's twice now, and both times they have done a superb job. Their body work is precise, and their mechanical work is beyond perfect. I couldn't be happier with the customer service, updates, and accurate estimates they give. My truck is on its way to becoming my dream truck, and there's only one shop who will do all of the work----Herb's. Thanks for everything!

  • Anaheim, CA
  • 5/5
  • Service

I have had three Five star services performed on my '11 HHR 1) Wheel allgn 2) rear wheel hub assembly replacement 3) valve replacement (major repair ) .I was getting a PO301 code and bought it to Herbs for a second opinion. Rodney (mgr) suggested he checked it out first before giving me a price .The price was close to my first estimate but, repair would take one week less meaning less car rental costs .Rodney kept me updated with the repair status ,kept to the promised time frame and repair estimate .When I came of pick up my car Rodney walked me out.The car was not only detailed but ,Rodney popped the hood and the engine compartment looked factory clean .I was humbled by this amount of service.Bringing a car for repairs is never easy but," Rock n Roll" Rodney makes it enjoyable. He is friendly, low key, listens and is honest .You don't mind spending money on repairs if the work is done right You can count on that with Rodney and Mechanics Jake and Francisco

  • Long Beach, CA
  • 5/5
  • Service

I had a minor scrape on the front left bumper of my Kia Optima. Not a huge deal, but something to get taken care of. I went to a few places to get estimates, and Jake at Herb's automotive gave me a very fair estimate. I did some homework and decided to give Herb's Automotive the job. An excellent decision. However, the day before I was to take the car in, I scraped the bottom of the right bumper on a curb making a U-turn in front of my mom's house... a turn I've made about a million times in my life. Unbelievable. I called Jake and told him about it and he said he'd have a look when I dropped off the car the next day. He looked at it and said it would be about an extra hundred to touch up the right front bumper. Deal. I left the car with Jake on a Monday afternoon. Jake called me on Wednesday morning, indicating that I could pick up the car that afternoon. Wow, that was fast! Went to pick up the car that afternoon, and the work was done beautifully. The bumper was gleaming, right and left side. Like neither mishap had ever happened. And the best part? No charge for the work on the right side. Sure, it probably wasn't that much to do, but it was additional work that needed to be done. Classy. Would I come back? I hope I don't have to... but I would without reservation. Jake and the folks at Herb's Automotive did excellent work at a fair price in a very short timeline. I've already referred my mom, and the husband of a friend. Referrals are the reward for a job well done. Thanks, Jake.

  • Long Beach, CA
  • 5/5
  • Service

I had a minor scrape on the front left bumper of my Kia Optima. Not a huge deal, but something to get taken care of. I went to a few places to get estimates, and Jake at Herb's automotive gave me a very fair estimate. I did some homework and decided to give Herb's Automotive the job. An excellent decision. However, the day before I was to take the car in, I scraped the bottom of the right bumper on a curb making a U-turn in front of my mom's house... a turn I've made about a million times in my life. Unbelievable. I called Jake and told him about it and he said he'd have a look when I dropped off the car the next day. He looked at it and said it would be about an extra hundred to touch up the right front bumper. Deal. I left the car with Jake on a Monday afternoon. Jake called me on Wednesday morning, indicating that I could pick up the car that afternoon. Wow, that was fast! Went to pick up the car that afternoon, and the work was done beautifully. The bumper was gleaming, right and left side. Like neither mishap had ever happened. And the best part? No charge for the work on the right side. Sure, it probably wasn't that much to do, but it was additional work that needed to be done. Classy. Would I come back? I hope I don't have to... but I would without reservation. Jake and the folks at Herb's Automotive did excellent work at a fair price in a very short timeline. I've already referred my mom, and the husband of a friend. Referrals are the reward for a job well done.

  • Long Beach, CA
  • 5/5
  • Service

I'm extremely pleased with my experience at herbs automotive. After hitting a curb, I needed to find a pace to repair my Honda element. I read reviews of several places and decided to go with herbs. I can see exactly why they have nothing but positive reviews. Rodney made sure to keep me updated on the status of the repair. They didn't try to do sell me anything else besides what I needed done. The staff here is all honest and friendly. I've found my new place to bring my cars for repairs

  • Long Beach, CA
  • 5/5
  • Service

Accidents happen, but not all body shops are created equal. Jake made my car look better than new.

  • Villa Park, CA
  • 5/5
  • Service

I'd like to thank Herb's Automotive for their excellent service and repairs on my 1950 Chevy Coupe. Jake and Rodney are very professional and thorough to make sure the job is done right. They only use the highest quality parts to help ensure the longevity of your vehicle. This car is my baby and Herb's Automotive understands that, which gives me the confidence that they can handle any and all of my needs. They have a lot of repeat customers with classic cars and quite the list of people wanting to get their classic into Herb's Automotive for complete restoration. If you need a quality job done on any of your vehicles. Take it to Herb's Automotive!!!

  • Long Beach, CA
  • 5/5
  • Service

I had just gotten an oil change at Glen E Thomas down the road, and they had informed me that I had a rear main seal leak and it would be about $700 to repair. Always being the diligent consumer that I am, I figured I would get more quotes to make sure I was not getting ripped off. I called into Herb's and spoke with Rodney, and told him what the dealership had told me and if I could get a quote. He asked me to come on in so that they could take a look at it, and then they would provide me with the cost but to look at it would be no charge. So I dropped it off, he gave me a call a few hours later and let me know that I did not have a rear main seal leak, but there were a couple of gaskets that were leaking & needed to be replaced which would require draining all the oil and replacing the plug as well. It would cost me about four hundred bucks, which made me feel much better than if I had needed to replace my rear main seal. He informed me that they could get it done the same day, but that it is a good idea to leave it over night so that everything could set up properly & cure. So everything was taken care of, and Rodney was very great to deal with & made sure I knew exactly what they were doing and why which I appreciate. Definitely coming back here for any additional work that I may need.

  • Colorado Springs, CO
  • 5/5
  • Service

These guys are the best! Not only do I feel comfortable taking my car there for repairs because they know what they are doing...after being in business for over 40 years but I TRUST that they will take good care of my car and me. I have owned several cars during the many years I've known them. My current car has over 80K and still running well but when the time comes for me to look into another car, I will contact Rodney (Manager at Herb's) to help me with my next car purchase as he did with the car I currently drive. He knows so many people in the industry and was able to recommend a dealer for the purchase of my car. I love my car and I appreciate Rodney's help. Most of us have several problems to face daily. It's good to know that when it comes to your car...Herb's will lessen your load by taking care of any of your car problems. When you are a customer at Herb's, you become a member of their family and are treated with the care and concern you deserve. I'm certain they will continue to stay in business for another 40 or more years because they have the best work ethic in the automotive repair field.

  • Huntington Beach, CA
  • 5/5
  • Service

I'm such a car enthusiast, as a matter of fact I am the Advertising Operatioins Coordinator for some of americas favorite car magazines such as Motor Trend, Automobile, Hot Rod, Street Rodder, just to name a few. November 6th 2015 at approximatly 9:56PM I was driving home from a work event when I was involved in a head on collision right off the 55 on Dyer Rd in Santa Ana Ca. I suffered from a concussion and broke my wrist in three places spending the night in the hospital not to mention my brand new Honda Accord was ruined, the whole front and side crushed after I spun out. Surprisingly my insurance did not total my car because the damaged was less then what it was worth seeing I recently purchased the car. I was referred to Herbs Automotive by a co worker on my editorial staff saying they were quick and amazing when it comes to customer service especially dealing with insurance companies and repairs. I quickly called the shop and spoke with Jake the owner he was super professional and had my car towed to his shop right away. I explained to him seeing the accident was deemed my fault my car insurance would not pay for a rental so I would need my car asap. I just got my car back yesterday and it looked amazing, I was in shock, it looked so good just like the day I drove it off the lot. I usually don't write reviews but had to after the job they did and how quick they did it in, because they finished in a week. I was super impressed by the level of customer service and how awesome of a job they did. I just want to say thank you to Herbs Automotive and their entire staff . I highly recommend them 🙂

  • Huntington Beach, CA
  • 5/5
  • Service

If I could give this place more stars I would. Rodney is amazing and his staff is just as amazing!!! Being a woman it is hard to find people you trust. Rodney takes the time to explain everything so that you really understand what's going on. I recommend this place to anyone. Keep up the great work

  • Long Beach, CA
  • 5/5
  • Service

Great service with Rodney. Highly recommend.

  • Los Angeles, CA
  • 5/5
  • Service

I have really learned to trust Yelp, especially when a company has an abundance of 5 star reviews. I wanted my next classic car purchase to represent Detroit at its zenith, before the USA was flooded with imports and right before catalytic coverters became mandatory. Big block, big cars with miles of steel and unique styling. You know, when a Pontiac looked like a Pontiac and before the Mustang II rolled off the assembly line. So, I took my time to find an original, unrestored Olds Toronado from the early 70s. It was also the car my Dad had always talked about and wanted when i was growing up. Dad was a lot like the Pabst beer drinking character Clint Eastwood played in the movie Gran Torino, a Welder, WW2 paratrooper, Battle of the Bulge and D Day survivor, who wanted a new Olds but could not afford one. Now that I had my perfect car, I needed to find my perfect repair shop. The auto shop with mechanics that have gasoline running in their veins, passionate about working and preserving classic cars, fair in pricing, easy to work with. I am a common man, I'm not entering the car at Pebble Beach Concours nor have the deep pockets of Jay Leno. I worked with Jake, he is the best and have no doubt in my mind he knows what he is doing. He is sharp, articulate and my Oldsmobile's newest best friend. Jake inspected my car from bumper to bumper and developed a plan to keep her preserved and maintained. We took care to repair all safety items first then moved on to priority 2 repairs. I found Herbs Auto Repair to be everything and more that I was hoping for. It is a complete facility as they can take care of modifications, customization, paint, you name it. If you have a classic car or really any car that you care about and need diagnostics and repairs done right the first time look no further.

  • Long Beach, CA
  • 5/5
  • Service

Brought my Chevy 2500 diesel in here for a wheel alignment. They got me right in at my appointment time and got me out of there in about an hour. They noticed my brake lights weren't working and spent about 30 minutes figuring out the problem and fixing it without charging me. I'll definitely be back!!

  • Long Beach, CA
  • 5/5
  • Service

My first visit at this shop was an amazing experience!!! I have a 2005 Camry that needed an alignment.. I mention to a man name Rodney that my drivers tire shakes. A few minutes later Rodney shows me a picture of the issue! I like the way he explained and showed me a visual of the problem with no charge.. wow!! I like the way he took the time to show me and explained the issue. He showed that he really care!!! I defiantly recommend everyone to come to this shop! Great job Rodney!!! (:

  • Long Beach, CA
  • 5/5
  • Service

I hit a curb and blew out a tire and slightly dented the rim. After I replaced the tire under road hazard warranty I want to be sure alignment wasn't off. I wasn't sure if they did alignment so on Easter Sunday I sent message via Yelp to see if they did alignments. I expected a message the next day with the holiday and with them normally closed. To my surprise I received a response about 2 hours later confirming they did alignments and contact info to schedule the work. I called in the or nine and got an appointment at a desired time in the afternoon. I arrived on time and was promptly processed. I was first asked why I thought I needed an alignment and how the car was driving. I was then given a description of their procedure and what to expect. I was then shown to the waiting area offered coffee or water while I waited. The work was done promptly and the car needed only minor adjustments, I'll be back!!!

  • Long Beach, CA
  • 5/5
  • Service

I Love this place as a car guy and an amateur mechanic! I would only bring my car here to these guys for the work I cannot do to my vehicle myself. I'd rather pay good money for quality work than pay for crappy work. They're honest and hard working guys I own a 1987 S-10 Blazer and I don't trust anyone to work on my car but me. Also I see the quality in the work that they do, so I know I can trust Herbs Automative to repair my car. If I could give more than a 5 star rating I would; also they are very respectful and don't give you any BS of you need this or that they are just straight to the point! I'd recommend this shop to anyone with new or old vehicles.

  • Wilmington, CA
  • 5/5
  • Service

Ahhhh, these guys saved my life. My window wouldn't roll up in my VW beetle, and someone recommended me this place and I'm glad they did.

  • Foley, AL
  • 5/5
  • Service

Just have to say that Jake Rushing and the rest of the crew at Herb's Automotive do an excellent job. They can diagnose problems thoroughly and quickly, but they don't try to sell you products or services you don't need. They take the time to explain and demonstrate any issues with your car, and it's always with a friendly and helpful demeanor. Highly recommended.

  • Long Beach, CA
  • 4/5
  • Service

Ok so I wanted to come and write my review a couple weeks after my service and I must say that coming here was a pretty good experience... I was recommended by a place where I got my tires, so I said why not, I'll give them a try from my norm... I needed to get an oil change And my AC checked since it hadn't be working for the past 3 week prior... Had a backyard Machanic look at it and he seemed to make the matter worse... So I brought it here and I must say I was very pleased with the service! Not only did they give me a oil and filter change for a little if nothing, they also fixed my AC. The guy Jay... ? (I think was his name) showed me how a screwdriver was stuck between the compresser and another part... He even showed me how the heat melted through three driver. Smh LAWD! I was sooo mad! But they fixed that! Their prices are fair and reasonable! Def in my budget! People were friendly and I would be def be coming back for more service if needed! I have already recommended a few people! Only reason why they didn't get a five star is because the didn't wash my car! although they were washing other cars I think that was only because I didn't have extensive work done.., but they still could have given me a wash down... I was dirty! Lol! Be prepared to Wait a while... All in all... Great quality service!

  • Long Beach, CA
  • 5/5
  • Service

I was quoted $85 on the phone for a 4- wheel alignment on a Jag. I went in and Lance asked me how I heard of them I said I just knew that they were there, close and decided to call after being quoted much higher elsewhere. I said I did look them up on Yelp and saw the highest ratings. Lance repeated the prices and it sounded like he was going to charge me 85 for one end and 65 for the other. This is about what others had said. No! he was taking 20 bucks OFF for mentioning Yelp. 65 dollars for a Jaguar alignment. Although I know that was a one time deal, they are my new friends. Down the street it was really going to be $150. Drives perfectly. And that might be the cleanest shop in town. I saw the Corvette in the pics. Fabulous.

  • Long Beach, CA
  • 5/5
  • Service

Now let me just say, I don't know much about cars, car parts, etc., but I do know the difference between great service versus "pimping you into getting other services". And here my friends, at Herb's, you have great service! The staff were very informative and explained what needed to be done. they made sure to tell me "I'm not trying to make you get any additional services done, but I just want to let you know about your vehicle." I really appreciated that because you have some places that tries to get over (especially people like me who doesn't know anything about cars and what's needed and what's not needed) by recommending and eventually bullying you to get more work done on your vehicle. I came here to get a wheel alignment, and within 1 hour they were done. I will be bringing my car here whenever I need work done.

  • Norwalk, CA
  • 5/5
  • Service

been takin my 2005 chevy diesel truck there since 2008 , these trucks are know for fuel problems , fuel rail problems , and computer problems , jake is the man , he found and fixed the problems , and even reconfigured the fuel system ( something even the dealer couldnt do ) and it hasnt had a problem since , i recommend herbs anyday

  • Torrance, CA
  • 5/5
  • Service

jake has been maintaining and repairing our cars and friends cars for 8 years , always does timely and quality repairs , with a warranty too !, always honest and gives you options as well if there are any , I recommend his shop all the time , as far as the lady with the battery problem , im guessin it wasn't just the car that has issues

  • Torrance, CA
  • 5/5
  • Service

Once you step inside the office, prepare to have the friendliest service ever! Lance, Eva, and office dog Buddy will take excellent care of you. I was able to get an appointment for a wheel alignment the same day, and I was in and out in under an hour. Great prices, exceptional service, and lightning fast turnaround time...this shop is a dream!

  • Long Beach, CA
  • 5/5
  • Service

If you're looking for a trust-worthy, high-quality shop for repair work, I cannot recommend this place enough. I brought my car here for repair work to the front bumper following a collision. First of all: the place is immaculate. You've never seen a body shop this clean and well organized before. Jake Rushing helped me out, and he was great. Excellent service. He had one of his frame experts check out the damage with me on the spot, and showed me what was wrong. They really knew what they were talking about and took the time to make sure I understood what needed to be fixed. I had to go through my insurance company, and Jake was awesome about keeping me informed and dealing with the adjusters. He even offered to fix a non-related scratch in my door at 1/2 the price (they are perfectionists and hate to do any job half-assed) but unfortunately I had to turn down his offer. He didn't hold it against me. Overall, the experience was as pleasant as it could be. They got the car fixed up in way less time than they originally estimated, and it looked better than new. Probably not the cheapest shop in the area, but it's totally worth it to get honest, expert work. They do beautiful custom work there too on vintage and collectable cars, but never made me feel like working on my car was beneath them. First-rate service, all around. Thanks guys!

  • Long Beach, CA
  • 5/5
  • Service

The people there were Friendly and accomodating. I got my 2008 VW GTI wheel alignment done here. They were able to fix the camber issues I was having. I got my maintenance and transmission flush done here. They go by the book, very reasonable and low prices, and great service. I live right near this place and I'm kicking myself wondering why I never went sooner. Unbelievable Service!!!!

  • Fullerton, CA
  • 5/5
  • Service

Jake, his Mom and the irrepressible Rodney combined with a staff of creative hard working honest people make Herbs the number one muscle car custom builder in the LA area. My 67 Vette was reborn as a result of Jake's amazing talent. I recommend this company for any type of automotive need. These people are honest and talented and that's hard to find. Pay them a visit and check out the photos of my Vette. Case closed.

  • Redondo Beach, CA
  • 5/5
  • Service

A true asset to the Auto repair industry here in LB/Sig Hill, Herb's continues to save the day, take care of business, and leave me satisfied every time. Although there is an abundance of testosterone flowing through the place, don't be put off by it. They know their stuff, have the tools and equipment, and the knowledge to get stuff done. I 've had alignments, mechanical work, ac service, mounting and balancing of tires, and a bunch of other stuff I don't remember, done here. They value their work, and your vehicle and it shows.

  • Long Beach, CA
  • 5/5
  • Service

I have a 2005 Mitsubishi Endeavor LX that has been taken to Herb's for preventive and unexpected auto maintenance. The quality and customer service is bar none top notch, reliable and most of all done with integrity, qualities not customarily associated with automotive service. Not only do I trust taking my car to Herb's but I trust their sound advice knowing I'll get the full picture, meaning available options and relevant pros and cons depending on the service need involved. I have referred my entire family and several friends to Herb's and expect to continue taking my Endeavor and future cars to them for service. Herb's will prove to you that quality, customer-oriented, and fair mechanics DO exist, despite past experiences to the contrary. They sure did for me and others I have referred to them.

  • Long Beach, CA
  • 5/5
  • Service

Best service in town. This time they mounted and balanced new tires, did a transmission service, and aligned my truck. Once again, the truck is dialed in

  • Cypress, CA
  • 5/5
  • Service

Seriously, as good as it gets. The friendly service there was so pleasant and I could not have asked for a better experience. They are tucked away in an industrial area, but it's not hard to find once you've been there. They've been in business for quite a while and their shop is very clean. They have a random barber chair in their waiting room and I did not have to wait long for my alignment to be completed. They got me in right away and were extremely friendly. I enjoyed coming here and will bring my car back if it ever needs service. Highly recommended.

  • Skokie, IL
  • 5/5
  • Service

This place is great. Very friendly. Quick service. I got my tires put on at an America's tire down the street and referred me here for an alignment. They took thirty bucks off the price of the alignment for the referral and had it done in less than an hour.

  • San Francisco, CA
  • 5/5
  • Service

Came here after moving from TX to CA since my co-worker vouched for them. After I had made the drive from TX to CA I had my brakes serviced at a place in Manhattan beach that didn't do a good job (brakes were still making squeaky sounds!). Brought my car here and Rodney fixed my car, no more squeaking breaks, put in original manufacturer brakes AND for a GREAT price! Been coming to him ever since, he takes care of my car (it's getting up near 175K miles..) and we do things as needed -- plus he's always willing to work with you on pricing, etc. Now, I won't take my car anywhere else! He's got a lifelong customer in me!

  • Manhattan Beach, CA
  • 5/5
  • Service

Came here for the first time a few weeks ago. My Honda Fit was in dire need of a wheel alignment. Rodney, at the front desk, was super cool. I dropped off my car and my buddy picked me up for a one hour workout at the gym, came back and my car was ready. They have nifty coupons on their website too so check 'em out!

  • Long Beach, CA
  • 5/5
  • Service

I was VERY satisfied with the repair that Herb and Red's performed on my TOYOTA COROLLA 2009 and only writing this because getting quality repairs for a fair price in SoCal is so important. Otherwise, I wouldn't have wasted my time writing a review. I've always had bad luck with repair shops and refuse to pay the ridiculously packed prices at the dealerships. When I first came here, the impression that I got was that they only worked on domestics and classics but they did as good of a job if not better on my import than the dealership could have, with a reasonably competitive price. I initially came for an alignment and figured that any shop with a rack and machine could do this. But when my car was making loud knocking sounds at idle, I decided to give them a try. It was a failing alternator. I could tell that the staff and techs were genuinely concerned about making their work count so I requested for the alternator to be replaced with the highest quality rebuild and new spark plugs. When I drove my car the next day after the repairs were done, the sound was gone and it drove like new. It's been 3 weeks and none of the problems came back. As a person who runs his own financial sales business, I understand that paying more for quality work saves you time (which equals money) than going a mediocre shop. The first time counts a lot since you have to get a ride to pick it up, or even to drop it off or get a taxi, which costs $. I had hoped for a lower price but they said that it will be quality work with a warranty. I was going to hold them to it and in the end, I don't regret paying higher than other independent shops. I'm very specific about repair work; I get multiple diagnoses from dealerships to confirm the problem, and when the work is done, I "feel" for any signs of the problem after a repair. I highly recommend them and the ride back home upon the car dropoff was a nice touch.

  • Long Beach, CA
  • 5/5
  • Service

I rarely give any recommendations or reviews on places or events but I must take my hat off to Herbs. First and foremost, above all, is their friendly CUSTOMER SERVICE, yes I said it customer service, i felt appreciated and they welcomed any and all of my questions and concerns. RODNEY helped me understand the mechanics regarding my vehicles alignment. He game me honest feedback and their diagnosis were precise and professional, as well as great time management in getting my vehicle up and running in great condition. I live in LOS ANGELES by downtown and I will not hesitate to drive to herbs in long beach for future work my vehicle may need. OUTSTANDING

  • Los Angeles, CA
  • 5/5
  • Service

Herb's is a diamond in the rough. Crappy mechanics are a dime a dozen. They will do shoddy work and charge you for top notch service. NOT AT HERB'S! When you drive up, there are always a few classic cars parked in the lot. Always a good sign. When you see one of these finished, it will make you drool. They do amazing work. Rodney will likely greet you when you walk in the office. This guy knows his stuff. He will not BS you, and will not try to offer you anything you don't need. Literally, "If it ain't broke, don't try to fix it!" I've been here twice. Once for an alignment, and once for some body work. Top-notch work both times. The alignment was explained, and transparent. Before and after results were shared. The body work was on the front-end. I came in with a claim from my insurance company, and they took care of everything as if I went to one of the "preferred" companies. (Read "Companies the insurance company gets a kick back from") While the car was in i got an update phone call and reassurance along the way. The car came out of the shop looking brand new! They even cleaned out the engine compartment! Not a necessary step, but total wow factor. THESE GUYS REALLY CARE ABOUT CARS! They treated my car like it was their own. Clean, detailed, and perfect when it came out. I could not be more pleased. I've moved away from the area, but will plan to take care of any service that's due when I'm around. It's not too far from the new house, and worth the drive to know that my car will be well taken care of! Thanks for the excellent work!!!

  • Los Angeles, CA
  • 5/5
  • Service

I just took my Subaru here based on a recommendation of two friends and was very happy. These guys are great -- friendly, helpful, and they did not try to up-sell me on anything, even though they could've. I thought I was going to have to replace my bumper but they fixed it for $50. This is a very well run business and judging by the amazing older cars in their parking lot, they do meticulous work. I highly recommend.

  • Long Beach, CA
  • 5/5
  • Service

I took my car in for alignment and took in a coupon they had on their website for $49.99. I was expecting them to add on to the services but they did not! I left paying exactly $49.99 for a 4-wheel alignment. They also rotated my tires and checked the brakes. I was very happy with the customer service as well as the quality of the work. I will definitely be taking my car back there for future work. Also, being a female I was a bit worried about them trying to add on unnecessary work, but they didn't even try. Kudos to Herb's Automotive!!

  • Long Beach, CA
  • 5/5
  • Service

Great place to take your car for maintenance! And not to mention, quality customer service. I've brought my car in 3 times already, and each time, have left pleased with the work that's been done. The pricing is also very reasonable, this coming from someone who's taken her car to the dealership for everything. Only thing, it's hard to locate at times, the sign isn't high up like most places. It's actually a sign by it's fence.

  • Long Beach, CA
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  • Reviews | Classic Auto Mechanic Repairs, Paint & Body Signal Hill, CA

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